HeroEngine Forums

HeroEngine Support => General Discussion => Topic started by: OuterNet on Nov 17, 11, 09:00:42 PM

Title: [Resolved] Windows Vista and HeroBlade
Post by: OuterNet on Nov 17, 11, 09:00:42 PM
One of our 3d artists has Windows Vista 64bit.  After installing Hero Launcher then HeroBlade, it tells him he needs .NET framework 4.  However he has this installed.  Anyone know how to fix this?
Title: Re: Windows Vista and HeroBlade
Post by: shadowfire on Nov 17, 11, 11:05:48 PM
i had this happen with .net and with games 4 windows... in both cases it was as simple as resinatlling to repair whatever file it was looking for that wasnt installed properly and in both cases it worked out fine.  Granted niether of these involved hero engine but similar circumstances none the less.
Title: Re: Windows Vista and HeroBlade
Post by: OuterNet on Nov 17, 11, 11:12:32 PM
He tried reinstalling everything and still receives this error
Title: Re: Windows Vista and HeroBlade
Post by: shadowfire on Nov 17, 11, 11:58:46 PM
then I am currently out of ideas... as I hate vista and think it is as bad an idea as windows 2000 and windows ME and thus dont use it nor care about anyone running it...  So anything specific to do with vista I cant help you... now go back to xp or up to 7 and then maybe I can help you.  Course doing that may just fix the problem anyways.
Title: Re: Windows Vista and HeroBlade
Post by: OuterNet on Nov 18, 11, 12:50:47 AM
I am on XP right now, getting ready to upgrade RAM and to Win 7.  Just wish I could figure out how to resolve this issue...
Title: Re: Windows Vista and HeroBlade
Post by: HE-HERB on Nov 18, 11, 07:06:09 AM
There's a Microsoft issue with installing .net framework on some older operating system versions

This is not a HeroEngine specific problem

It is usually caused by an install of something else being stuck or failed

There are instructions on Microsoft's site on how to resolve this

If you still have issues, please mail support with details and the dxdiag output of the machine in question

Cheers