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HeroEngine Support => News & Announcements => Topic started by: HE-HERB on Feb 18, 13, 10:02:48 AM

Title: (Completed) Sapphire.L Release to HeroCloud - March 14th
Post by: HE-HERB on Feb 18, 13, 10:02:48 AM
We are planning to release the Sapphire.L update to HeroCloud servers this week beginning 10 am ET, Thursday, March 14th.

This update will include a client update, and a package update.  The package update will require server downtime.  More information on rolling server maintenance windows will be provided.

New Features

Enhancements

Corrections

Package Changes
Title: Re: Sapphire.L Release to HeroCloud TBA
Post by: HE-HERB on Feb 26, 13, 11:32:16 AM
Sapphire.L was delayed from last week due to additional testing and updates.

This update also includes a required, dependent package update.

Therefore, updates to apply the new code and package will be made on a server by server basis over several days.

Title: Re: Sapphire.L Release to HeroCloud TBA
Post by: HE-HERB on Mar 04, 13, 10:39:03 AM
Due to the package update, there were several additional minor issues we wanted to address which are now included.

Pending final test passes, we expect to update this week
Title: Re: Sapphire.L Release to HeroCloud TBA
Post by: HE-HERB on Mar 05, 13, 11:19:19 AM
Due to the impending major snowstorms in the US Midwest and East, we expect Sapphire.L updates to be delayed until next week.
Title: Re: Sapphire.L Release to HeroCloud - March 14th
Post by: HE-HERB on Mar 13, 13, 12:02:33 PM
Deploy date updated - Thursday, March 14th
Title: Re: Sapphire.L Release to HeroCloud - March 14th
Post by: HE-HERB on Mar 13, 13, 12:50:21 PM
Change list updated in first post

Title: Re: Sapphire.L Release to HeroCloud - March 14th
Post by: HE-CHRISTOPHER on Mar 14, 13, 07:55:44 AM
This work will begin today during the Sapphire.L release.

In what we believe is an improvement on the excessively long downtime associated with the original Sapphire upgrade (which included a package update), we will be applying the packages in stages so that we can prioritize the updates for worlds that have been utilized most recently. 

This should minimize downtime today for any given world.

Package Application Stages:

Stage One - world last utilized 1-14 days ago
Stage Two - world last utilized 14-30 days ago
Stage Three - world last utilized 30-60 days ago
Stage Four - world last utilized 60-180 days ago
Stage Five - world last utilized more than 180 days ago

We expect the downtime today to be approximately 3-4 hours, which will complete the upgrade for Stage One and Two worlds for most servers.  We'll follow up with server specific updates throughout the day.

Server 4:
Stage One - Completed
Stage Two - Completed
Stage Three - Completed
Stage Four - Completed
Stage Five - Completed

Server 20:

Stage One - Completed
Stage Two - Completed
Stage Three - Completed
Stage Four - Completed
Stage Five - Completed


Server 21:
Stage One - Completed
Stage Two - Completed
Stage Three - Completed
Stage Four - Completed
Stage Five - Completed


Server 22:
Stage One - Completed
Stage Two - Completed
Stage Three - Completed
Stage Four - Completed
Stage Five - Completed
Title: Re: Sapphire.L Release to HeroCloud - March 14th
Post by: HE-CHRISTOPHER on Mar 14, 13, 08:46:52 AM
This work will begin shortly.
Title: Re: Sapphire.L Release to HeroCloud - March 14th
Post by: HE-JAY on Mar 14, 13, 11:16:37 AM
Package applications for Stage One have now begun for all regions.
Title: Re: Sapphire.L Release to HeroCloud - March 14th
Post by: HE-JAY on Mar 15, 13, 11:51:28 AM
The upgrade to Sapphire.L has now been completed and all worlds have been returned to service.