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General Discussion / [resolved] Hero Blade Doesn't Run on new Windows 10 Home System
« on: Aug 12, 15, 01:38:43 PM »
We recently purchased new systems and now our Hero Blade doesn't run. When I click on the blade, a small launch window pops up, then disappears, then nothing. There doesn't appear to be any residual task running when I check Task Manager.
I'm not sure if it is a Windows 10 issue or some configuration problem with the new hardware. I have attached the export log from system information.
I would like information on how to troubleshoot this type of problem because we have beta testers and at least one of them is having a similar problem.
Robert
I'm not sure if it is a Windows 10 issue or some configuration problem with the new hardware. I have attached the export log from system information.
I would like information on how to troubleshoot this type of problem because we have beta testers and at least one of them is having a similar problem.
Robert