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Topics - Jaehiko

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Hi all,

One of my team members has been trying to install HeroBlade and the Repository Browser, but it just simply is not working.  He suspects it has something to do with the fact that he is running the 64-bit version of Windows 7 Ultimate.

Here is the situation... Thanks for your time.

He first installs the HeroEngine Launcher and that zips by really fast and installs, as is to be expected.

When he attempts to install HB or RB, the Run dialog box opens up showing that the .HEAL filetype is properly associated with the HE Auto Launcher, but when he tries to continue, it does not execute properly... nothing happens.  It is almost as if the Launcher is not properly installed, even though it is there and the file association is confirmed.

So here are some things he has already tried:

* verified that the HE Launcher files are in the appropriate spot in his program files, and that the .HEAL file type is associated correctly.

* uninstalled/reinstalled the launcher under as many different combinations as he could think of, including: firewall turned off, anti-virus off, installed using a compatibility layer for Vista and also for Windows XP SP2.  These all result in the same thing, the files wind up in Program Files\HE Auto Launcher and the .HEAL filetype is associated correctly with it... but when HB/RB is attempted to be installed, the launcher does not execute properly.

* verified that he has the latest .NET (version 4) installed.

* he is running on an Administrator account *AND* UAC is turned off.

Has anyone had a similar experience and hopefully found a solution?

Thanks again for your time/ideas!
Jaehiko

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