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Messages - Dunaway

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Off Topic / Re: Viewing Profiles on the board
« on: Jun 08, 13, 11:18:49 AM »
I honestly, as stated above, don't think it's important enough to spend developer time on.

Really... This would take roughly 5 to 10 minutes to fix if that. That statement above is just another way to say, "I don't care what you guys want, I'm not wasting my time on simple stuff so deal with it".

Do you realize that your Forums are a key component to your support aspect here? Would you think making an adjustment to minimize questions from being repeated over and over make your life a little easier?...

I don't think you fully understand the meaning of customer support here, every post that you redirect as "Not Important" when it truly is, will only decrease the value of the HeroEngine for customers to continue subscribe. Support is a key aspect to any successful development company that is offering a service, if you continue in this direction you wont last long...

I'd suggest that maybe if you don't have the time to resolve this issue, that you ask another staff member that does.

General Discussion / Re: web hosting?
« on: Mar 21, 13, 04:59:51 PM »

I do appreciate you taking the time to respond, this method can work some modifications in the directions we are planning, just have to create a simple plugin for the CMS but that shouldn't be a huge issue. 

Do you have any other clients using per say, Joomla!,WordPress, Drupal, etc... passing authentication from their web server to the game servers right now?

Thanks for you time,

General Discussion / Re: web hosting?
« on: Mar 21, 13, 12:50:05 PM »

I don't see how you consider that to be an acceptable response to my query. Being as this is one of the first conversations that I've interacted with on the forums, I'd rather not lead it into a bad direction.

I've browsed your forums, reviewing your responses to similar questions and I can understand some of your reasoning behind why you will not provide entire details about who this process is performed.

Though, we are a business, we need to make intelligent decisions on project directions in order to work in a sufficient manner and leverage our employee's strengths as best as possible. While holding this information back and neglecting to provide such basic information on your bridging/authentication process hinders the ability to use our resources in the best possible manner.

So I request that you at the very least provide the basic information, so your clients/customers can go in the right direction so we are not wasting valuable time and money on something that may need to be changed once in "Alpha". You as a business person should understand why this is valuable information.


General Discussion / Re: web hosting?
« on: Mar 21, 13, 11:53:15 AM »
Any direction on this?

General Discussion / Re: web hosting?
« on: Mar 14, 13, 12:45:38 PM »
We don't host your website, but we do provide external authentication against the the HeroCloud account database to games at the alpha stage.

Hello Cooper, semi new around here so don't mind some of my lack of knowledge, but...

What is the method/process of Authentication that is available so I can strategically plan out some project management around the web server/design/structure?


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