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Messages - HE-SARRENE

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16
General Discussion / Re: Where is the Backend?
« on: Jan 14, 19, 01:13:47 PM »
(copy of the other post but may help in regards to the server and networking aspects)

Quote
Not so much a tutorial video, but these can show how the built in networking and servers work.

Collaborative video: (This was done last minute with only a few hours to plan and total build time from start to finish was 2 hours and 40 minutes):
https://www.youtube.com/watch?v=qgKY9fe4Djk

This is a Dev video of us rebuilding an area from start to finish. (This was done with all of us on line at the same time working in the same area in real time): https://www.youtube.com/watch?v=T4i6_l6xAso

Please note that part of the subscription and the royalties covers the networking and servers. You do not ever need to touch that code at all. It is already built in.

Regards,
Sarrene'

17
General Discussion / Re: Building an huge city
« on: Jan 14, 19, 01:12:31 PM »
Not so much a tutorial video, but these can show how the built in networking and servers work.

Collaborative video: (This was done last minute with only a few hours to plan and total build time from start to finish was 2 hours and 40 minutes):
https://www.youtube.com/watch?v=qgKY9fe4Djk

This is a Dev video of us rebuilding an area from start to finish. (This was done with all of us on line at the same time working in the same area in real time): https://www.youtube.com/watch?v=T4i6_l6xAso

Please note that part of the subscription and the royalties covers the networking and servers. You do not ever need to touch that code at all. It is already built in.

Regards,
Sarrene'

18
General Discussion / Re: Where is the Backend?
« on: Jan 10, 19, 08:42:28 AM »
Good morning,
With a $99 subscription you get two seats and yes, all this in stages starting with your group and user management in your dashboard.

Sarrene'

19
General Discussion / Re: Where is the Backend?
« on: Jan 07, 19, 04:17:28 PM »
Hello and good day AkenStyle,
When you purchase a subscription to HeroEngine, you will have a dashboard on the site that will allow you to access your world, permission groups, users, etc.

If you go into Alpha or Beta while still on the cloud, you will have a full users list as well, and can add or remove them, as well as what permissions you want to give them (general player, QA, GM, etc).

Once your game goes live, you will also be given additional back end capability for things like Store Page customization's, customizing your micro-transactions (if you choose to have them in game) and other such features to help you manage your game. Currently, this includes your user management as explained above as well as Master Controls for your games server. In the future you will also have access to controlling your server through an easy to use web interface.

I hope that helps. Please feel free to ask any other questions you might have!

:)

20
Art & Art Pipeline / Re: 3D Studio Max Toolset
« on: Dec 30, 18, 07:20:21 PM »
I used his old ones and they were really nice! Simple cli lines brought into a nice interface to add to the Ease of Life.

I will check this one out when I have a chance. Thanks! and great work!! :D

:)

21
Ah okay, that one makes sense. I know when we did similar before for character select and creation, we already had the animations in place.

thanks! This will help a lot for ideas for the new Granny update later next year as well as helping those that might forget to add the animation file in.

:)

22
Thaz, I have not seen that error. Could you tell me where this is or what you have done to expose that error. :)

Thanks!

23
General Discussion / Re: [RESOLVED] Can't login. NEW THREAD
« on: Nov 25, 18, 02:49:21 PM »
:) I am glad you figured it out! Glad to see you back in!

:)

24
General Discussion / Re: Payment Issue
« on: Nov 23, 18, 10:58:39 AM »
Good day Murray,
Your world has been set up and ready shortly after i posted this. Please check your email it should be dated: Wed, Nov 21, 11:17 PM

If you do not have this email, check your spam box just in case it went in there.

However, if you click on Account Management System up top left (account.heroengine.com) you should see all the setup information.

Regards,
Sarrene'

25
General Discussion / Re: Payment Issue
« on: Nov 21, 18, 10:49:31 PM »
I just saw your posts. I am sorry for the late reply, but I am very glad you were able to figure it out. Good luck and please feel free to share your project with us! :) Looking forward to seeing some of your teams work!

:)

26
Good morning,
We want to let you know that we have some unscheduled downtime.

Asia 004 will be coming down at 12:00 am 2018-11-02. Some worlds will be inaccessible during this period.

Us West 022 will be coming down at 12:00 am 2018-11-05. Some worlds will be inaccessible during this period.

We will be performing Database checks and backups, and an update for better stabilization. During the scheduled maintenance window, your instance will undergo a reboot.

Downtime is expected up to 6-8 hours. We are sorry for the last minute notice, but you should see some noticeable improvements when we bring the server back online.

Please stay tuned for more updates and when servers are active and accessible.

Thank you!

27
Maintenance and updates are completed. All worlds on 021 and 022 should be back up and running. If there are any difficulties please let us know!

:)

28
Good morning,
We want to let you know that we have some unscheduled downtime. US East 021 and Us West 022 will be coming down at 12:00 am Tuesday morning (in a few moments as of this posting). Some worlds will be inaccessible during this period.

We will be performing Database checks and backups, and an update for better stabilization.

Downtime is expected up to 24 hours. We are sorry for the last minute notice, but you should see some noticeable improvements when we bring the server back online.

Please stay tuned for more updates and when servers are active and accessible.

Thank you!

29
General Discussion / Re: payment issue with heroengine
« on: Oct 15, 18, 02:27:46 PM »
Not a problem,
Thank you for your patience and I am glad we could help.

:)

30
Good day everyone!
We have two updates and scheduled maintenance occurring next week. Durring the scheduled maintenance and update we will be undergoing a reboot. The instances will retain all of the information and data. The schedule for these restarts are as follows:
  • us-west on 2018-10-10 for 4 hours starting at 2018-10-10 06:00:00 UTC.
  • us-east  on 2018-10-12 for 4 hours starting at 2018-10-12 04:00:00 UTC.

Thank you for your understanding for the short downtime while we reboot and restart all services.

:)

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