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Author Topic: [Resolved] installation troubles no start menu option  (Read 1418 times)


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[Resolved] installation troubles no start menu option
« on: Mar 15, 12, 01:16:45 AM »

i have walked through downloading the installer, and the two .heal files, and have been able to run that installation, however afterwards i am unable to find the folder or program under my start menu, and if i manually run the launcher.exe it does nothing. i notice i had an out of date java version during the downloading process and have updated to 6.31 prior to running the inchinstaller.exe from step one.

i have an AMD phenom x4 9550, 5gb ram, geforce 440, windows 7 pro x64
java 32/64bit/directx and video card is all up to date on drivers.
have tried in admin mode and compatability mode.
« Last Edit: Oct 22, 12, 09:46:48 PM by HE-Cooper »


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Re: installation troubles no start menu option
« Reply #1 on: Mar 15, 12, 09:36:14 AM »

The launcher itself doesn't do anything. When you run a heal file, it will be opened by the launcher. If you don't have folders in your start menu then a local configuration issue prevented the install. Uninstall, turn off anything that could prevent the install, windows UAC permissions, antivirus, etc. reinstall. Then reenable.