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Author Topic: [Resolved] heblade.dll problem  (Read 3601 times)

Soldier

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[Resolved] heblade.dll problem
« on: Feb 17, 11, 11:51:02 AM »

Hi
I want to test HeroCloud and buy it if it works but i have problem in installation
I download HeroCloud from site and open it ... installation without problem but i cant install DirectX ... If i want to run game without DirectX i have error "HRESULT: 0x8007007E cant find heblade.dll"
Thanks for any answers and sorry for my english :D
« Last Edit: Oct 22, 12, 09:08:13 PM by HE-Cooper »
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HE-HERB

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Re: heblade.dll problem
« Reply #1 on: Feb 17, 11, 04:25:30 PM »

It won't load because you don't have the correct DirectX installed.

Why don't you install DirectX?

Cheers
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herb marselas
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Soldier

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Re: heblade.dll problem
« Reply #2 on: Feb 18, 11, 06:32:40 AM »

I cant
In end of DirectX install an error occurred : The file xactengine 2_4.dll is not designed to run on windows or contains an error.
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HE-HERB

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Re: heblade.dll problem
« Reply #3 on: Feb 18, 11, 09:22:12 AM »

Would you please:

1. go to Start -> Run
2. type in dxdiag.exe, hit OK
3. hit the Save All Information button
4. send the file to he-support@heroengine.com with information on this issue

Cheers
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herb marselas
graphics guy

Soldier

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Re: heblade.dll problem
« Reply #4 on: Feb 18, 11, 09:54:17 AM »

Done  ,
Thanks for trying for help ...
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HE-HERB

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Re: heblade.dll problem
« Reply #5 on: Feb 18, 11, 01:13:11 PM »

To recap the backchat:  Microsoft says this error can be generated when the OS is not up to date with patches, or there is malware, or due to some types of antivirus.

Soldier could not install the DX standalone setup either, and will check his computer out then retry

Cheers
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herb marselas
graphics guy