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Author Topic: [Resolved]Can't Login  (Read 858 times)

A_White_Guy

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[Resolved]Can't Login
« on: Feb 28, 13, 08:27:46 PM »

Hi, i logged into herocloud yesterday and did some stuff then logged out with the intention of logging back in a short while later, however when i type in my information and click login to my server, i am stuck at a black screen with a mouse loading icon. Also i noticed that my world has not logged out and it has a population of 1, and i am the only user for that world. By the way my worlds name is awsomeworld. I figure having my world reset might solve the problem but i am not sure. Any suggestions?
« Last Edit: Mar 01, 13, 12:32:53 PM by A_White_Guy »
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Thazager

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Re: Can't Login
« Reply #1 on: Feb 28, 13, 09:06:16 PM »

They are updating the worlds with new things. I am unsure of the order or time schedule of who they are doing. It might be possibly that?
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HE-SCOTT

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Re: Can't Login
« Reply #2 on: Mar 01, 13, 09:13:21 AM »

We looked in to the issue your world was having and corrected the issue. Please try logging in again and make sure everything is working.

In the future if you are having problems logging in or accessing your world email us at support@heroengine.com. If you are still having any problems logging in please emails us. Thanks!
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A_White_Guy

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Re: Can't Login
« Reply #3 on: Mar 01, 13, 12:31:52 PM »

appears to be working, thanks so much!!!!
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