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Author Topic: So, I purchased a world on the West coast...  (Read 783 times)

RustyGlove

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So, I purchased a world on the West coast...
« on: Mar 31, 14, 02:52:56 PM »

About a week ago, I purchased a new world (Tau) on the West coast, but when I go to log in it says it's located on the East coast.  ???

I'm not sure why this is, but we would definitely like this to be changed as everyone working on this project is closest to the West coast. The whole world is practically untouched, so we're not worried about losing any work. We would just like to be on the West coast before we start putting this whole thing together.

Thanks a bunch
-Darrell

P.S. - I sent an email to support on the 26th, but the forums here seemed a bit more active/helpful.

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HE-Cooper

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Re: So, I purchased a world on the West coast...
« Reply #1 on: Mar 31, 14, 05:58:20 PM »

We'll nuke the current world and bring on another in West. But looking at the order history, you just never changed the default from East, which I don't blame you or any myriad of other devs for, because it's silly that we even have a default option there. We should make you choose your region.
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RustyGlove

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Re: So, I purchased a world on the West coast...
« Reply #2 on: Apr 02, 14, 01:48:05 AM »

I think I know what may have happened...

There was an issue with the first payment attempt. I may have overlooked the server location on the second try?
Thanks again for the help, and the prompt response.

-Darrell
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