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Author Topic: Account Cancelation  (Read 1415 times)

ElementalForum

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Account Cancelation
« on: Mar 13, 15, 10:47:06 AM »

Out of complete impulse of me and an associate we bought this engine.
Nothing to complain about it, the problem is that we never really had (and still don't have) time to work with it.
It's been almost a year since we bought it, so I wanted to know if it will try to renovate itself on my credit card or does it need manual permission to do so? If it does try to renovate I would like to know how can I cancell my subscription?
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FI-ScottZ

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Re: Account Cancelation
« Reply #1 on: Mar 13, 15, 10:53:19 AM »

This is probably better address by writing to he-support@heroengine.com
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Scott Zarnke
Lead Programmer, Visions of Zosimos
CTO, Forever Interactive, Inc.

ElementalForum

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Re: Account Cancelation
« Reply #2 on: Mar 13, 15, 11:02:44 AM »

Ok... Will send an e-mail. Thanks.
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Amanda_Brooks

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Re: Account Cancelation
« Reply #3 on: Mar 13, 15, 09:45:43 PM »

As far as I know, they no longer have an automatic billing service, so you shouldn't need to worry about being charged for the next year of the subscription once the current subscription expires.
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