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Author Topic: HeroCloud Quartz.D Release to HeroCloud Tuesday April 21st  (Read 2763 times)

HE-CHRISTOPHER

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We will be releasing the HeroEngine Quartz.D update to the HeroCloud servers on Tuesday, April 21st starting at 9 am ET.  This update will require longer downtime than usual as it includes a package update containing HSL fixes and DOM modifications.  We anticipate downtime per server to be 4-6 hours per server.

A detailed list of the changes included in the HeroEngine Quartz update can be found on our wiki (http://hewiki.heroengine.com/wiki/HeroEngine_Quartz).


We will be applying the packages in stages so that we can prioritize the updates for worlds that have been utilized most recently. 

This process should minimize downtime today for any given world.

Package Application Stages:
Stage One - world last utilized 1-14 days ago
Stage Two - world last utilized 14-30 days ago
Stage Three - world last utilized 30-60 days ago
Stage Four - world last utilized 60-180 days ago
Stage Five - world last utilized more than 180 days ago

We expect the downtime to be approximately 4-6 hours, which will complete the upgrade for Stage One and Two worlds for most servers.  We'll follow up with server specific updates throughout the day.
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Christopher Larsen
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HeroEngine

HE-CHRISTOPHER

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Re: HeroCloud Quartz.D Release to HeroCloud Tuesday April 21st
« Reply #1 on: Apr 21, 15, 06:19:43 PM »

It has been taking a bit longer than anticipated, we expect to bring up the first servers in the next couple of hours.
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Christopher Larsen
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HeroEngine

HE-CHRISTOPHER

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Re: HeroCloud Quartz.D Release to HeroCloud Tuesday April 21st
« Reply #2 on: Apr 21, 15, 07:24:32 PM »


The Stage One, Two and Three worlds have been updated and should be available.  Please note, some users may have issues installing the updated applications.  Please see the post below for the current work around:

https://community.heroengine.com/forums/index.php/topic,5749.0.html
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Christopher Larsen
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HeroEngine