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Author Topic: (Completed)HeroCloud Quartz.E Release to HeroCloud Thursday June 11th  (Read 2490 times)

HE-SCOTT

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We will be releasing the HeroEngine Quartz.E update to the HeroCloud servers on Thursday, June 11th starting at 9 am ET.

A detailed list of the changes included in the HeroEngine Quartz update can be found on our wiki (http://hewiki.heroengine.com/wiki/HeroEngine_Quartz).

We expect the downtime to be approximately 4-6 hours and we will post as work progresses should more time be needed.
« Last Edit: Jun 11, 15, 04:48:44 PM by HE-SCOTT »
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HE-SCOTT

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Re: HeroCloud Quartz.E Release to HeroCloud Thursday June 11th
« Reply #1 on: Jun 11, 15, 02:46:54 PM »

Work is still on going and we expect it will take another 1 - 2 hours to have everything fully restored.
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HE-SCOTT

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Re: HeroCloud Quartz.E Release to HeroCloud Thursday June 11th
« Reply #2 on: Jun 11, 15, 04:48:29 PM »

This work has completed and all services have been restored.

We are aware of an issue under some install conditions that will prevent installs from performing correctly. An uninstall of the product in question will correct the issue. We are troubleshooting the issue and will update products when we have a fix in place.
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