Dear WilsonAF,
Welcome to the Hero Community. While we at IFS respect your thoughts and opinions, there are some things that are handled via email only. We take security and privacy very seriously, so we can protect our clients, their accounts and their information. What ever he paid for his world, or when he obtained it is personal information and will only be handled via email and or phone with the one that owns the world. I hope you can understand this.
In regards to the blogspot site, this has been proven to us and others that this is not the same Joshua as we have account records for here. I do respectfully ask that you not post these on our site. I do not even allow these in our Official Skype group.
I wanted to address one other issue that you brought up. We do not play favorites here. We try to treat each of our clients and their developers as people and equally. No one here has a free world just because they are friends with IFS Staff. Not even our support volunteers get a free world.
Also, please note that there are other license types that were offered in the past (2011 and 2012), including paid lifetime memberships, which we will be bringing back in the future.
It is understandable to be upset if this were the case. However, I do my best to run a tight ship, and that means treating everyone as equals, whether I favour them or not.
Thank you for your feed back though, it is always welcome, but please try to be respectful to our clients privacy. If you have any other questions regarding possible hacked accounts on HeroEngine only, please do not hesitate to email us.
Thank you,
Sarrene', COO