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Author Topic: Request: Common questions regarding HeroMarket  (Read 2791 times)

HE-SARRENE

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Request: Common questions regarding HeroMarket
« on: Jun 08, 16, 03:40:40 AM »

Hello and good morning everyone!   ;D
    I would like to know what are some common questions you would have for the Hero Market (Asset Market) that you would have either as a seller or a purchaser.

    Please list any and all of your questions here so we can start to build the Hero Market FAQ. There can never be too many or any stupid ones, let us hear them all!

Looking forward to your questions!

Sarrene'
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Ratchet_Dev

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Re: Request: Common questions regarding HeroMarket
« Reply #1 on: Jun 08, 16, 05:55:41 AM »

1. What currencies will be supported for buying and selling?

2. How much does IF take per-sale or of the monthly sales?

3. Do we have to pay a fee if we upload something to the store?

4. Can we upload scripts and/or tutorials?

5. Do we have to include the base files (FBX/OBJ) with models?

6. If a developer says we have to add their name to the credits for using their assets that we just paid for, do we actually have to?

7. How heavily moderated will the store be?

8. Will users be able to report asset packs that are a scam, use copyright/others material or just generally bad packs?
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Mr_Conflicts

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Re: Request: Common questions regarding HeroMarket
« Reply #2 on: Jun 08, 16, 08:42:22 AM »

  • What is the Hero Market and how can I sell my products on it?
  • Is there a limit to how many items can be sold on the Hero Market (as in one individual selling multiple items)?
  • What are the quality prerequisites for selling products on the Hero Market?
  • Who will decide how much an item can be sold for?
  • If I am selling on the Hero Market, how can I track my sales?
  • Does the store require documentation of a product being sold?
  • If I sell my product on the Hero Market, am I also allowed to sell it on other markets (like the Unreal and Unity markets)?
  • What happens if my product violates the Hero Market guidelines, do I have a chance to fix and resubmit my product?
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ToY-Krun

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Re: Request: Common questions regarding HeroMarket
« Reply #3 on: Jun 08, 16, 01:27:21 PM »

if i'm not satisfied with my purchase or it was not as advertised, what course of action do I have
to get a refund?

Am i purchasing from HE or the product owner?

how many times can i download the asset?

If i lose the asset, and need to get another copy, can I download it again?

Does HE market accept paypal?

Amanda_Brooks

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Re: Request: Common questions regarding HeroMarket
« Reply #4 on: Jun 08, 16, 03:06:29 PM »

If a vendor no long exists, can we still download assets that we've purchased from them?
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