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Author Topic: A small question (or ; wtf did i do wrong?).  (Read 2290 times)

Seiko-O

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A small question (or ; wtf did i do wrong?).
« on: Jul 04, 16, 01:29:01 PM »

 Greetings everyone. I am new to the HE, though i dabbled a bit for a few years. I got a concept ready as is, and with the offer i found on HE i simply had to move my rearend here  ;D .

 Now i have 1 major question,, i started the install of my blade, BUT(!!) ran into a problem. I am running win10, and for some reason i can't install the VC2010ReDist,,,, i KNOW from this thread (https://community.heroengine.com/forums/index.php/topic,5957.0.html) that it's quite doable to run the HE on win10,,, so,, what am i doing wrong?

 Any and all help is appreciated.


 Sincerely, Seiko.
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HE-JONATHAN

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Re: A small question (or ; wtf did i do wrong?).
« Reply #1 on: Jul 04, 16, 02:03:50 PM »

I have sent you a guide on installing HeroEngine that I made for windows 10.  Hopefully this can help you out if you have any other issues or the problem persists feel free to contact us at :  Support@heroengine.com
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Seiko-O

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Re: A small question (or ; wtf did i do wrong?).
« Reply #2 on: Jul 05, 16, 05:46:07 AM »

 Hello Jonathan.

 I tried for the solutionoptions you gave me, but unfortunately it did not help. Below is an excerpt of the install log from the last attempt.


=== Logging stopped: 04-07-2016  23:40:51 ===
MSI (c) (34:78) [23:40:51:301]: Note: 1: 1708
MSI (c) (34:78) [23:40:51:301]: Product: HeroBladeHC020 -- Installation operation failed.

MSI (c) (34:78) [23:40:51:302]: Windows Installer installed the product. Product Name: HeroBladeHC020. Product Version: 10.45.0. Product Language: 1033. Manufacturer: HeroEngine. Installation success or error status: 1603.

MSI (c) (34:78) [23:40:51:304]: Grabbed execution mutex.
MSI (c) (34:78) [23:40:51:304]: Cleaning up uninstalled install packages, if any exist
MSI (c) (34:78) [23:40:51:305]: MainEngineThread is returning 1603
=== Verbose logging stopped: 04-07-2016  23:40:51 ===


 I hope this helps to pinpoint where the error lies. Again,, i do have a feeling it may be connected to the problem i have regarding installing the Visual C 2010 Redistributable (i do ofc. have the 2013 and 2015 installed,, dunno if that helps?)


 Again,, sorry for the inconvinience, and i do hope you can help me solve the problem.
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Seiko-O

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Re: A small question (or ; wtf did i do wrong?).
« Reply #3 on: Jul 05, 16, 06:24:52 AM »

 I finally solved the issue after having scoured the web for posible solutions, the link (incase anyone else should run into the isue) is ; http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/error-error-997-while-installing-microsoft-visual/60a4f08e-a740-475d-8858-3435b2784b01?auth=1


 Terribly sorry for the hasle, and thanks for the time spent helping  ;D


 Seiko.
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