HeroEngine Forums
Welcome, Guest. Please login or Register for HeroCloud Account.

Author Topic: problem with subscription cant create herocloud world  (Read 2489 times)

Karalambos

  • General Accounts
  • *
  • Posts: 2
    • View Profile
problem with subscription cant create herocloud world
« on: Aug 25, 16, 12:12:48 PM »

as the title say. cant create a herocloud subscription all the names are in use already it seems and in orders i get some kind of error 2 . php error so cant see whats going on or not.

Logged

HE-SARRENE

  • HeroEngine
  • *****
  • Posts: 218
    • View Profile
Re: problem with subscription cant create herocloud world
« Reply #1 on: Aug 26, 16, 08:37:48 AM »

This was fixed for him :)
Logged

NicTheDic

  • General Accounts
  • *
  • Posts: 1
    • View Profile
Re: problem with subscription cant create herocloud world
« Reply #2 on: Oct 21, 16, 04:36:40 AM »

I'm having the exact same issue, tried contacting support and nothing.
Logged

HE-SARRENE

  • HeroEngine
  • *****
  • Posts: 218
    • View Profile
Re: problem with subscription cant create herocloud world
« Reply #3 on: Oct 21, 16, 12:24:29 PM »

Hello and good day Nic,
   I am sorry for your difficulties and I hope that w can get then resolved real soon for you.
I see that you had contacted us and Jonathan had responded back to you within minutes. If there is still some problem please make sure you have support@heroengine included in the email address.
So others can help as well. This will help allow for (almost) 24/7 support.

Sarrene'

Edited, since someone pointed out my typo. I could use a few more hours in the day though. ;)
« Last Edit: Oct 21, 16, 02:44:35 PM by HE-SARRENE »
Logged