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Author Topic: Database Maintenance - Oct 31 Starting at 7 am Eastern  (Read 1009 times)

HE-CHRISTOPHER

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Database Maintenance - Oct 31 Starting at 7 am Eastern
« on: Oct 30, 16, 08:12:26 PM »

We will be performing a database upgrade to our databases servicing authentication, websites and customer services on October 31st starting at 7 am (ET).   Downtime is expected to last up to 6-10 hours, but we hope it will be less.

During this maintenance, all of our websites and services (including authentication) will be affected.  If you are already connected to a world, you (or your team) may continue to develop without interruption.  However, should you lose connection you may or may not be able to reconnect until the maintenance is completed.

Best,

Christopher Larsen
CTO
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Christopher Larsen
CTO
HeroEngine

HE-CHRISTOPHER

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Re: Database Maintenance - Oct 31 Starting at 7 am Eastern
« Reply #1 on: Nov 01, 16, 12:17:40 PM »

All worlds were up and running last night and tested- they are all running perfectly, you can log into your worlds safely. We are now updating some of the web services, will update this post when we are finished with those.
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Christopher Larsen
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HeroEngine

HE-CHRISTOPHER

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Re: Database Maintenance - Oct 31 Starting at 7 am Eastern
« Reply #2 on: Nov 02, 16, 12:05:56 AM »

The main Account Management Website (account.heroengine.com) should now once again be up and a fully functional battlestar :)

We're still working out some kinks in associated systems, consequently please let us know if you encounter issues while using the Account Management System (AMS).

Christopher Larsen
CTO
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Christopher Larsen
CTO
HeroEngine